Shipping and return Policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days, Monday through Friday. Orders are not processed or shipped on weekends or holidays.
Shipping & Delivery
We ship throughout the contiguous United States, as well as to Canada and select international destinations.
Orders may be shipped in multiple packages, depending on product availability and warehouse location.
Standard Shipping
Orders shipped within the contiguous United States typically arrive within 2–6 business days after processing.
Delivery times are estimates and may vary depending on the shipping destination, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
International Shipping
We offer shipping to Canada and select international destinations. International shipping rates and delivery times are calculated at checkout and may vary depending on the destination.
Customers are responsible for any customs duties, import taxes, or other fees that may apply to international orders.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Delivery Issues
If your package is delayed, damaged, or appears to be lost, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Return & Exchange Policy
We want you to be satisfied with your purchase. Returns or exchanges are accepted for eligible products that are in new, unused, and resalable condition.
Return & Exchange Conditions
To be eligible for a return or exchange, the product must:
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Be completely unused and unworn
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Be free of creases, scuffs, scratches, stains, or any other signs of use
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Include all original packaging and materials
Products that show any signs of wear or use may not be eligible for a refund or exchange.
Return & Exchange Shipping
The customer is responsible for all shipping costs associated with returns or exchanges, including the cost of shipping the product back to us and, when applicable, shipping the replacement product to the customer.
Refunds
Once the returned product is received and inspected, the refund will be processed to the original payment method.
Please allow your bank or payment provider the time required to process and post the refund to your account. Processing times may vary depending on the financial institution.
We reserve the right to refuse a return or exchange if the product does not meet the conditions outlined above.